Nordlo Improve's ServiceNow Journey
– from simple ticketing to a robust digital platform for Service Operations
Learn how one of the leading providers of cloud and infrastructure services in the Nordic region has transformed their business with ServiceNow!
Nordlo Improve, in collaboration with The Cloud People (TCP), shares their remarkable 10-year journey with ServiceNow. Hear how TCP helped Nordlo Improve to transition from a simple, customized ITSM-ticketing system to a full-blown Customer Service Management and Service Operations, as a first phase on their way to establish ServiceNow as a robust digital platform for business operations. Explore how this transformation is reshaping Nordlo Improve's business landscape and revolutionizing customer service and operational efficiency.
During this webinar, we will delve into the details of Nordlo Improve’s ServiceNow journey. From establishing the initial roadmap to the actual CSM transformation and beyond, we will uncover the challenges faced, key success factors, and invaluable lessons learned along the way.
Don't miss this opportunity to gain firsthand insights into how Nordlo Improve is harnessing ServiceNow as a potent business enabler, facilitating a seamless transition from siloed ecosystems to customer-centric workflow solutions.
Date and time:
Thursday, September 26th
Time: 1:30-2:30 pm (CEST)
LIVESTORM
It is, of course, free to attend this webinar.
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We look forward to seeing you.
Sign up for the webinar on September 26th
![Nordlo logo](https://info.thecloudpeople.com/hs-fs/hubfs/Nordlo%20logo.png?width=1200&name=Nordlo%20logo.png)
Presenters
Malin Dahl
Delivery Manager & ServiceNow Platform Owner, Nordlo Improve
Nenad Smoljanec
Enterprise Service Management Solutions Architect & Key Customer Advisor, The Cloud People