The driving force behind great customer experiences
Session 1 of 3
January 5th, from 10am-11am
What is key to a great customer experience – and what is that, by the way, exactly?
In this session Morgen Bjerre, Associate Professor at Copenhagen Business School, will present the latest research within customer experience and present the 'customer success formula" that has been developed from the efforts by more than 20 case companies. Join us and learn how you can gain competitive advantages by focusing on making good customer experiences!
(This webinar is part of our webinar series in collaboration with ServiceNow: How to create great customer experiences fra A to Z. See more and sign up to the other sessions below)
Speaker:
Date and time:
Date: Friday, 5th January
Time: 10.00am - 11.00am (CET)
LIVESTORM (Digital event)
It is, free to attend
Sign up today!
Any questions? Reach out to
Sasja.andersen@thecloudpeople.com
Sign up here
Join us on January 5th from 10-11am
How to make great customer experiences from A to Z
In January 2024, we have invited three experts to share their findings and thoughts on how to create great customer experiences. See the two other sessions here:
How to make great customer experiences with ServiceNow - January 12th
New ways of working – how and where to start – January 19th

