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    New ways of working - how and where to start?

    Session 3 of 3

    19. January, 10.00-11.00

    How do you actually get started with CSM in ServiceNow?

    How do you combine the tool with the desired outcomes and make sure your work practices support the customer experience from A-Z? In this last session, Hans Ole Hauge, Senior Advisor, will present how you can utilize 'Dependency mapping' to outline what it takes, to implement new ways of working in your organization.

    (This webinar is part of our webinar series: How to create great customer experiences fra A to Z. See the other sessions below)

    Speaker:

    Hans Ole Hauge

    Date and time:

    Date: Friday, 19th January
    Time: 10.00am - 11.00am (CET)

    LIVESTORM (Digital event)

    It is, free to attend and when you register, you will be registered for all three events.

    Sign up today!


    Any questions? Reach out to 
    Sasja.andersen@thecloudpeople.com

    Sign up here

    Join us on January 19th from 10-11am (CET)

    How to make great customer experiences from A to Z

    In January 2024, we have invited three experts to  share their findings and thoughts on how to create great customer experiences. See the two previous sessions here:

    Session 1 - The driving force behind great customer experiences

    What is key to a great customer experience – and what is that, by the way, exactly? In this session Morgen Bjerre, Associate Professor at Copenhagen Business School presents ...

    Session 2 - How to make great customer experiences with ServiceNow

    How does ServiceNow support the customer journey and enable you to change your ways of working to correspond better to the actual experience? In this session, Bart Goyvaerts, will take you on a guided tour.
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