ServiceNow AI Native: A closer look at the new AI capabilities

ServiceNow's evolving AI offering brings new capabilities and new decisions for customers. But what does the new AI Native licensing model actually mean for your organization, and how can you make the most of the capabilities available to you?

Whether you're on an existing Pro Plus or Enterprise Plus subscription, or have already moved to or are considering one of the new Foundation, Advanced or Prime tiers, this webinar will help you understand your options and plan your next steps with ServiceNow AI.

Join The Cloud People for a practical session covering the latest capabilities, the role of AI governance and integration, and how to turn your ServiceNow AI investment into real value.

What we will cover:

• AI Native subscription: Understand the updated ServiceNow AI licensing model, what's included and what it means for your options.

• Choosing the right capabilities: Consider Otto, Flow, EmployeeWorks and other options based on your existing setup and business needs.

• AI governance and control: Discover how AI Control Tower can help you manage and govern your ServiceNow AI adoption.

• Integrations and automation: Understand the role of Workflow Data Fabric and how updated licensing can open up new opportunities.

• Planning your next steps: Learn how to prioritize capabilities, test use cases and build a roadmap that fits your organization.

Who should attend?

This webinar is for ServiceNow customers, platform owners and IT leaders who want to understand the available AI capabilities and make informed decisions about their next steps.

Whether you're exploring what's possible with your existing subscription or planning a move to the new AI Native tiers, you'll gain practical insights to help shape your approach to ServiceNow AI.

Practical info:

• Date: 19 November 2026

• Time: 14:00-14:45 CET
  

• Place: Online webinar

Register using the form to secure your spot. We'll send you the details on how to join. Can’t make it live? Sign up anyway and we’ll send you the recording after.