The total economic impact of ServiceNow HR Service Delivery
ServiceNow commissioned Forrester Consulting to conduct a study and examine the potential return on investment (ROI) enterprises may realize by deploying HR Service Delivery.
Download the report:
Some key findings in the report were:
- HR professionals improved productivity for employee onboarding and departures by 30%.
- Employees are able to self-service up to 80% of their repeat inquiries.
- HR professionals avoid over 10,000 hours annually on assisting employees.
- Time savings on IT assisting employees totals $2.5 million in value.
- Increased agility toward developing applications with ServiceNow by 75%.