Customer Case: Transforming Enterprise Support with AI
Handling 200,000 annual support tickets creates a massive repository of historical knowledge, but extracting value from unstructured data is a challenge for any enterprise.
Learn how The Cloud People helped If Insurance build an intelligent support assistant that searches years of case history to find past precedents and instantly draft clear, accurate solutions for complex cases.
Agenda
14.30 -15.00
Coffee and Cinnamon roll
15.00 -15.10
Welcome and introduction
15.10 -16.00
Transforming Enterprise Support with AI
Oscar Hjelmer, ServiceNow Solution Architect at The Cloud People
16.00-1615
Q&A
16.15 - 18.00
Happy Hour at Uni3
Join us for a evening filled with great music, a live DJ, fun activities and a vibrant atmosphere
as we welcome everyone back from vacation
Happy Hour 16-18, the party will continue until 22.00
Practical info:
Date and time Thursday , September 17th from 14.30 -16.30
Where: United Spaces at UNI3 Pumpgatan 1, Lindholmen, Gothenburg
The seminar is free and open for everyone
We have limited seats - so first comes first!
Save your seat now and join us!
