For most of us working in IT, the main goal is to ensure a high availability of the core IT services in our organization. For hospitals that is the EPD system where all the patient related information resides. For others that is the manufacturing process or keeping the mobile bank application available. To ensure a high availability you need to have your ITOM and ITSM fully automated AND integrated.

In this session we will dive into the details of a Service Operations organization and will support that with a customer case of a global manufacturing company on a journey of automating its ITSM and ITOM processes.

Program

Date, time and place:

Date: Tuesday December 5th from 09.00-13.00
Place: ServiceNow (Technopolis), Energiakatu 4, 00180 Helsinki 

The seminar is free to attend

We have limited seats so please register today to save a spot!