What should you do when your ServiceNow platform has become heavily customized, resulting in various issues and higher maintenance costs?

Watch this webinar recording where Francois and Timo from Sulzer will present the Vanilla Project – a crucial initiative aimed at re-implementing ServiceNow at Sulzer. They will discuss how they have undertaken a complete re-implementation of ServiceNow that adheres as closely as possible to out-of-the-box configuration and how this has provided Sulzer IT with a more sustainable and cost-effective solution moving forward.

The webinar will address the following topics:

• Challenges faced with customized ServiceNow solutions
• An overview of the Vanilla Project
• The re-implementation process from A to Z
• Key learnings and recommendations