Webinar recording:

The driving force behind great customer experiences

Watch the webinar recording

What is key to a great customer experience – and what is that, by the way, exactly?

In this session Morgen Bjerre, Associate Professor at Copenhagen Business School, presents the latest research within customer experience and present the 'customer success formula" that has been developed from the efforts by more than 20 case companies. Watch and learn how you can gain competitive advantages by focusing on making good customer experiences! 

Check out our upcoming webinars