Unlock the potential of the process mining capabilities of the ServiceNow Platform
Process Optimization automatically analyses the ServiceNow Audit table and visualizes the real process flow for, let’s say, the incident management process and compares the real flow with the happy flow, the perfect process flow for incident management as designed. The gap analysis between the real flow and happy flow gives you as Wikipedia describes it “event data for insights and actions”. It guides you to process steps that need improvement projects. Extremely powerful!
In this webinar, we will explain and demonstrate what the value of Process Optimization is for your ServiceNow environment and give you clear guidance on how and where to begin the Process optimization implementation.
Date and time:
Thursday, December 8th
Time: 03.00pm-03.45pm CET
It is, of course, free to attend this webinar.
Sign up today!
We look forward to seeing you.
Sign up for webinar December 8th
Floris Verschoor, The Cloud People
Managing Partner & Advisor