Intelligent customer experiences in Kamstrup

How does the CSM module in ServiceNow create value? We have invited one of our customers to talk about their experience with ServiceNow CSM. Join this session and learn how Kamstrup has utilized the many advantages of the CSM module to create coherent customer experiences and increase internal collaboration.


We will talk about:

  • The journey from manual to digitized workflows

  • The value of digital coherence between customer service and other functions

  • The customer and employee experience

  • Simple reporting and KPIs

About Kamstrup

Kamstrup is the world's leading manufacturer of intelligent solutions within water and energy metering. Kamstrup is a Danish company founded in 1946 with over 1,500 employees in more than 20 countries worldwide with headquarters in Denmark.


Date and time:

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In collaboration with





Thomas Vogh Olsen

ServiceNow Architect, Kamstrup

Mikkel Leth-Nissen

Sales Director, The Cloud People