DORA-compliant with ServiceNow

 – ICT related incidents classification and reporting 

Are you affected by the DORA regulation?
Learn how we helped a European bank prepare for DORA - ICT related incidents classification and reporting compliance as of 2025.

In this webinar, we'll explore how we supported a Northern European bank in constructing a DORA-compliant (Digital Operational Resilience Act) ICT-related incident management, classification, and reporting solution within ServiceNow. During this session we will  show how ServiceNow can significantly enhance compliance with DORA Chapter III, particularly by facilitating the creation and implementation of a streamlined and efficient process for managing incident classification assessments and regulatory reporting.

During this webinar, we will cover:

  • DORA Chapter III & IT Service Management Process Gap Analysis
  • Incident investigation and diagnoses phase data collection
  • Managing DORA thresholds
  • How to efficiently prepare the report and run it on time

Join us and get a comprehensive understanding of how you can leverage ServiceNow  to bridge the gap between DORA regulations and ITSM processes. We'll explore how it can streamline incident investigation and diagnosis and effectively manage DORA thresholds. This knowledge will help you ensure compliance and enhance operational resilience in your organization.

Date and time:

Thursday, September 5th 
Time: 2:00-3:00 pm (CEST)


It is, of course, free to attend this webinar.

Sign up today!

We look forward to seeing you.

Sign up for webinar, 5. September


James Foot

Trusted advisor & IRM specialist, The Cloud People

Marta Pazderska

Senior Solution Consultant, The Cloud People