AI for Customer Service

– The do's and don'ts!

Everyone is talking AI, even AI talks AI – so let's talk AI for ServiceNow Customer Service!

In this session we will cover the hot-topic of AI, and explain ServiceNow AI capabilities for Customer service and operations, which you might know of or might have not known about, and set the grandfocus on the latest, ServiceNow Gen AI.

You will hear about the history of an AI on the ServiceNow platform and at the same time explain:

  • which capabilities it offers and how it can support your business in providing efficient customer operations
  • what you can('t) do with it
  • what to consider before taking on an AI journey

...and share other valuable insights on ServiceNow Gen AI for CSM.

Date and time:

Tuesday, April 9th
Time: 1-2pm (CET)


It is, of course, free to attend this webinar.

Sign up today!

We look forward to seeing you.

Sign up for webinar, April 9th


Nenad Smoljanec

Enterprise Service Management Solutions Architect & Key Customer Advisor, The Cloud People